Jill’s Consignment Policies
We are committed to selling only authentic designer labels. We authenticate every item before it is added to our online boutique. Every top label has its own identifying mark. When it comes to quality and workmanship, even the very best copies can't replicate the real thing. If we ever have even the slightest doubt about the authenticity of an item, we ask the consignor to provide an original receipt. We then go the extra step of verifying the information with the store. If the consignor can't provide an original receipt the merchandise is returned. We have been reselling Louis Vuitton and other designer labels since 1996 and are proud of our top-notch reputation. We value our commitment to you to sell only authentic designer labels. If a counterfeit bag is sent to us for consignment it is either sent back to the sender at his/her expense plus a $25 fee, or disposed of by Jill's Consignment. PERIOD. We are recognized authenticators for PayPal, EBay, credit card companies and insurance claims. And although you won't need it, we offer an absolute, 100% refund policy for authenticity.
Jill's Consignment accepts PayPal. PayPal is a safe and secure way to pay with your Visa, MasterCard, or American Express. You may also pay with a check via PayPal. You will be directed to PayPal's website once you checkout and are ready to pay. There is no fee to use PayPal.
After adding merchandise to your basket, you will be ready to check out. You will check out using PayPal which accepts all credit cards and checks. You do not need to have a PayPal Account to shop with us. Shopping with us is 100% secure.
Sales tax of 7% will be added to all items shipped within Florida. There is no sales tax for items shipped outside of Florida.
Jill's Consignment will not sell or release any information gathered by the site. All credit card transactions are processed through PayPal which does not give us access to credit card information. We do not keep credit card information.
We are consignment/resale. We're offering top authentic designer labels at rock bottom prices. We therefore do not accept returns. If you are unsure about an item please call or email us for more information before you make your purchase.
We charge a flat rate of $8 for shipping within the United States no matter how many items are in your order. Orders are shipped within 24 hours. Exceptions are holidays and weekends. All items will be fully insured when shipped. Purchases will only be shipped to the buyers confirmed/verified credit card billing address. We ship USPS Priority Mail.
For our Canadian customers
Orders are shipped via USPS Priority Mail International for a flat rate of $21.95. We mark all of our international packages as "merchandise" and the declared value is the amount of the item less shipping. We can not mark items as "gifts" and we do not lower the value. You are responsible for any customs duties or taxes. Please note we only ship to paypal confirmed addresses.
We update sold items manually and periodically throughout the day. If you purchase an item that is already sold out, we will notify you via email and refund your payment promptly. Please know that Jill's Consignment can get several orders for the same item, especially a new "hot" item that has just been added to the site. Unfortunately, because we are consignment, we only usually have one of each item. If you order an item that has already been sold, your payment will be promptly refunded. If you order multiple items and some of the items are not available, you of course will be promptly refunded for the items that are unavailable.